TotalVac Solutions
Request Service Call (437) 908-2330

7:00am to 9:00pm, seven days a week

FAQ

Questions people ask before booking.

Short, accurate answers about services, materials, scheduling and site preparation. If your question is not here, send it with your service request.

TotalVac provides grease trap cleaning, catch basin cleaning, approved non-hazardous liquid waste removal, tank and sump pump-outs, selected site dewatering, and recurring maintenance. Availability depends on the material, volume, location, access, and equipment fit.

Acceptance is confirmed case by case. Provide the known contents, approximate volume, source of the liquid, and any available safety or material information. TotalVac does not assume a liquid is non-hazardous based on appearance alone.

Hazardous waste service is not offered unless TotalVac confirms the material can be lawfully transported and handled through the appropriate process. Tell us about any suspected chemicals, oils, fuels, solvents, or contamination before booking.

Urgent and after-hours availability varies. Call to confirm the earliest available service window.

Yes. Recurring service can be discussed for grease traps, catch basins, sumps, tanks, and other repeat needs. The schedule should be based on usage, capacity, site conditions, and any applicable requirements.

Provide the site address, service type, material, approximate volume, access point, hose distance if known, preferred timing, and clear photos. More detail helps TotalVac assess the request efficiently.

Keep the service point accessible, move vehicles or stored items where possible, identify access restrictions, and notify relevant staff or property representatives. Tell TotalVac about unusual materials or safety concerns before arrival.

Septic service is available only if specifically confirmed in the service list. Contact TotalVac with the tank type, location, capacity, and access details.

Hydrovac excavation is available only if specifically confirmed. Vacuum trailer service and liquid waste removal should not be assumed to include hydro-excavation.

Frequency depends on trap size, kitchen volume, operating conditions, observed accumulation, and local requirements. TotalVac can discuss a practical recurring schedule after reviewing the site and service history.

Frequency depends on sediment, debris, traffic, surrounding landscaping, drainage performance, and property maintenance requirements. Periodic inspection can help determine when service is needed.

Collected fats, oils and grease are taken to the municipal wastewater treatment plant, where the material is processed and converted into energy for the region. Handling for any other accepted material is confirmed with the request.

Service availability depends on material type, volume, access, site conditions, equipment fit, and approved disposal options. TotalVac confirms acceptance before work is scheduled.

Need it pumped out? Start here.

Send the location, service type, access details, and urgency. TotalVac will review the request and follow up with the next step.

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